At the present time, we are not able to accept any more new patient applications due to the overwhelming demand and number of applications we have already received. If you have already submitted an application, please be patient as we are still working throught them. Please be advised that receipt of your application does not guarantee acceptance into the practice.
Access To Care When You Need It
It is important to us that our patients are able to access health care when they need it. There should be NO NEED to endure long waits at walk-in clinics or to go to the emergency department unless truly necessary and/or recommended to do so by a health professional.
Please note the following services we offer:
1. Same Day Office Appointments:
-Call our office first at 519-963-1875 to book an appointment with your own physician
-We will always do our best to offer same day appointments to those who need them
2. After Hours Telephone Health Advisory Service (1-866-553-7205)
-Available Monday to Friday 5:00pm to 9:00am
-You will be able to talk to a Registered Nurse at any time.
3. Evening Clinic Monday to Thursdays 5:00 to 8:00pm
-For same day urgent appointments only
-Please call our office first to confirm an appointment time.
4. Saturday Morning Clinics 9:00am to 12:00pm
-For urgent appointments only
-Drop-in or walk-in accepted
5. Phone/ Fax Prescription Service is available, when appropriate, at no additional charge
-Please expect 24-48 hour turnaround time
-Note that we may not be able to do some prescription refills without an appointment consultation.
As always, if you require urgent medical care, please call 911 or go to your nearest hospital emergency department or urgent care centre.
In return for these services, we again emphasize that you should not attend walk-in clinics and should call the numbers above as directed. We feel your care is much better if you are seen by one of our group physicians as they will have access to your chart and we will be informed of the care you received.